Tycon Systems® Product Support

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Phone +1 801-432-0003
FAX +1 801-618-4220

 

Below you will find firmware updates, knowledgebase articles, white papers and application notes for our products.

TPDIN Firmware

TPDIN® Firmware

 

TPDIN-SC48-20  - TPDIN® Manageable MPPT Solar Controller with 7 port Gigabit PoE Switch

TPDIN-Monitor-WEB2 - TPDIN® New Remote Monitor and Control Unit

TPDIN-Monitor-WEB  - TPDIN® Original Remote Monitor and Control Unit - EOL

 

Please visit our knowledgebase to find out more...

 

Discovery Tool: The Discovery Tool will find the TPDIN® on your connected network so you can access it even if you don't know the IP Address.  Tycon has created a new Discovery Tool based on Java so it will work on virtually any platform: Windows, Linux, Apple IOS

Download New Java Discovery Tool  Tycon Java Discovery Tool

Download Original Discovery Tool (Windows EXE) Tycon Discovery Tool 

 

 


TPDIN-SC48-20 - TPDIN® MPPT solar controller with Gigabit PoE switch and remote monitoring and control

TPDIN-SC48-20 is updated using over the air updates. Download the latest firmware from this website and then access the unit webpage and goto the upgrade page, select the downloaded firmware file and upload to the unit. It's that easy. Please right click and use "Save Link As" to download firmware hex files.

SNMP MIB File  :  SNMP OID File

 

Released Firmware Versions:

VER 3.2.2  Jan 22 2018  Fixed corrupt flash issue, text and integer SNMP output, Hysteresis in battery voltage measurement...

VER 3.2.1  June 1 2017  Fixed double click error on upgrade, improved web security, set default DNS to 8.8.8.8, added ability to format date

VER 3.2.0  May 2 2017  Added ability to customize Model Number for OEM

VER 3.1.9  Apr 21 2017  Logo link opens in new window, added warning to port voltage change, port shows in discovery tool, port voltage logging

VER 3.1.8  Mar 27 2017  Fixed spurious load shutdown bug, improved ping alert and relay controls

VER 2.5.0  Dec 1 2016  Change Bulk timeout from 5hrs to 12hrs

VER 2.4.8  Sept 1 2016  Original Stable Release

  

Release Notes 

 

 


TPDIN-Monitor-WEB2 - The new standard for remote monitoring and control, TPDIN®

TPDIN-Monitor-WEB2 is updated using over the air updates. Download the latest firmware from this website and then access the unit webpage and goto the upgrade page, select the downloaded firmware file and upload to the unit. It's that easy. Please right click and use "Save Link As" to download firmware hex files.

SNMP MIB File  ;  SNMP OID File

 

Released Firmware versions:

VER 2.3.0  Mar 26 2018  Added hysteresis to temp control, allow relay control via SNMP, increase temp control accuracy.

VER 2.2.9  Jan 22 2018  Fixed issue with corrupt flash, added hysteresis to voltage measurement, SNMP output expanded.

VER 2.2.8  Nov 20 2017  Fixed issue with divide by zero on shunt setting, SNMP hostname, added config file function. 

VER 2.2.7  Sep 26 2017  Fixed issue with relay default changed when relay control is set. 

VER 2.2.6  Aug 16 2017  Added hostname and relay states to alert emails. Added -NC support.

VER 2.2.5  June 8 2017  Changed relay max cycle time from 255 to 99999 seconds. Added cycling indicator at relay.

VER 2.2.4  June 1 2017  Default DNS 8.8.8.8, Fix double click problem on FW Update, Improve Web Security, Add FW Checksum check

VER 2.2.3  May11 2017  Added date format capability. relays reset to last user setting after upgrade

VER 2.2.2  May11 2017  LOAD THIS FIRMWARE FIRST IF UPGRADING FROM ANY FIRMWARE BEFORE 2.1.9

VER 2.2.1  Apr 19 2017  Added Mac Address to Network Page, Fix Unlicensed Text, Add port to discovery

VER 2.1.9  Mar 17 2017  Complete re-write to implement SSL email support

  

Release Notes

 

  


TPDIN-Monitor-WEB - Our original TPDIN® remote monitoring and control system

 

SNMP MIB File: The SNMP MIB file defines the OID's used in the TPDIN-Monitor-WEB. This is useful if you are pulling readings or controlling relays via SNMP. 
Download SNMP MIB File, OID File

 

Firmware and Webpages are a matched set. Upgrade the firmware first and web pages second:

First download the latest firmware (HEX) and web pages file (BIN) . You may need to use "Save Link As" to download the files.

The firmware is updated using TFTP. The command format is "tftp -i 192.168.1.6 PUT 'Tycon Firmware Filename'.hex".
When the Web Voltmeter is first powered up it will accept a TFTP upload on IP Address 192.168.1.6 within 3 seconds of powerup.
Power up the unit and within 3 seconds, start the TFTP command to upload the firmware to the unit.

To update the webpages to the latest you need to access the unit with a browser and enter the units IP address and "mpfsupload" like <IP ADDRESS>/mpfsupload. This will open a page where you can select the web pages file to upload.

 

VER 1.1.15 Oct 31 2016   Fix issue with periodic email alerts   Firmware Hex File  |   Web Pages Bin File  (no change)

VER 1.1.14 Jun 28 2016   Fix issue with SNMP read time and SNMP crashing.   Firmware Hex File  |   Web Pages Bin File  (no change)

VER 1.1.13 Mar 15 2016   Fix issue with MAC Address first Byte intermittent read.   Firmware Hex File  |   Web Pages Bin File

VER 1.1.12 Oct 27 2015   Change timezone to allow fractional decimal.   Firmware Hex File  |   Web Pages Bin File

          11/9/15  New Web Pages File to add a checkbox to disable switch confirmations Web Pages Bin File

VER 1.1.11 Sep 17 2014   changes to Control page email alerts. Note: This update will overwrite all previous Control and System Page settings   Firmware Hex File  |   Web Pages Bin File

           3/19/15  New Web Pages File to display hostname in browser tab  Web Pages Bin File

           8/20/15  New Web Pages File to fix field too small problem with Safari on MAC  Web Pages Bin File

VER 1.1.10 JAN 16 2014      Firmware Hex File  |   Web Pages Bin File 

 

Release Notes

 

We offer unlimited email support.

 We also offer FREE, limited time phone support (10 min. max)

 

Past ten minutes we offer extended phone support at $90/hr billable in 15 min increments.

RMA

Please send an RMA request to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

View the RMA Policy Here

ProWeatherStation® Knowledge Base

ProWeatherStation® KnowledgeBase

You can find questions asked by our customers and answers. Maybe your questions will be answered here...


 

How can I send weathersmart data to my server?
If you select Custom on the upload screen and put in a server address, select PHP, and select default it will send the data to yourserver/weatherstation/updateweatherstation.php (read more...)

 

Where can I find my TP2700WC WeatherSmart data file?
On a PC the Weathersmart data is stored in a Microsoft Access file stored at C:/users/public/weathersmart/easy2300.mdb (read more...)

 

To Clear the Rain Values on the TP2700WC Weather Station
Press set on the display console till you enter the setup mode. (read more...)

 

Can the ProWeatherStation support multiple Consoles?
The ProWeatherStation can support multiple Consoles, but only one outdoor transmitterBuy Now

 

Do I need to be an engineer or technical person to install and operate the ProWeatherStation?
The ProWeatherStation is very simple to setup and operate. The most difficult part of setup is the requirement to align the wind vane so that it reads the proper direction. You will need a compass or know which way is north/south/east/west in order to set the direction properly.

 

Do I need to plug in the ProWeatherStation?
The ProWeatherStation Console requires 3 AA batteries and the Outdoor Sensor array runs on a total of 2 AA batteries and do not need to be plugged in to the wall. The connection between the sensor array and controller is wireless. Indoor console can also be plugged into an AC outlet using the Optional AC Adaptor(Part #: TP2700WC-AC Adaptor)

 

Can I hook the ProWeatherStation up to a MAC?
Yes. We have software available to support Windows and MAC. You can find software for your ProWeatherStation here.

 

Can I publish my ProWeatherStation data online?
The TP2700WC ProWeatherStation data can be published online using the WeatherSmart softwareWeatherSmart allows publishing of real time data on Weather Underground . Weather underground supports rapid fire real time data update. The Weathersmart also supports uploads to Weatherbug and Weathercloud.

 

Is the ProweatherStation compatible with third party software?
The TP2700WC ProWeatherStation has not yet been tested with any third party software. The TP1080WC ProWeatherStation is compatible with Cumulus Weather Software.

 

My rain gauge has frozen?
The rain gauge may freeze up in winter. The ice/snow will not damage the rain gauge and it will start working again after it thaws.

 

Can I power the display console from AC power?
The display console can be powered using a USB cable connected to an AC powered USB charger or with a 5V AC adapter.

 

My anemometer is freezing up during icy weather?
Use an automotive lock de-icer spray. Only a couple of short sprays is required.

 

My temperature is reading too high during the day?
Relocate the temperature sensor/transmitter to a shady spot or provide local shade for it.

 

What is the battery life of the Solar Powered Sensor?
Typical battery life for the solar powered sensor array is 2+ years, and for controller is 1 year.

 

My Weather Station (TP1080WC or TP2700WC) was damaged during a storm. Do you sell replacement parts?
Yes we do. Replacement parts are available for sale on our Online Store here

 

The remote transmitter stopped working in cold weather?
We recommend using only Eveready Lithium batteries or equivalent AA batteries in cold temperatures.

 

The remote sensor is not transmitting to the display console?
Remove the batteries from the transmitter and display. Power up the transmitter with new batteries. Wait 10 minutes then power up display. Do not press any buttons during the 1 minute power up time. You should then have outdoor readings after 3-5minutes.

 

The rain gauge stopped recording rain?
Open up the rain gauge housing by un-snapping the cover. Check inside to make sure there is nothing obstructing the movement of the mechanism. It is fairly common for insects to nest inside.

 

The rain gauge is recording rain when it's not raining?
This occurs when the rain gauge vibrates in high winds. Consider moving it closer to the ground and to a more stable mounting platform.

 

Can the Display Backlight be programmed to stay on?
No. The backlight is temporary. It cannot be set for full time operation.

 

How far can the controller be from the sensor array?
The ProWeatherStation has a transmit range of 300 feet but is dependent on what obstructions the signal has to travel through. The more line-of-sight the path, the further you can go(Maximum of up to 300 feet).

 

Can I store data on my computer?
The ProWeatherStation stores 4080 data sets in its memory. The sample rate can be set by the user with 16 sec. intervals as a minimum. When memory on the device gets full, you need to download the data to the computer or else the display console will overwrite the data, overwriting the oldest data first. Downloading is done automatically when the unit is attached to the computer through the USB and the WeatherSmart software is started. The amount of data you can store on the computer is unlimited. The WeatherSmart software can display the data in various graphs or it can be exported to Excel if desired for analysis.

 

Do I need a computer to use the ProWeatherStation?
A computer is not needed to use the ProWeatherStation for monitoring weather or setting alarms. If you desire to do any data logging for long term tracking of weather trends then a computer with a USB port is needed in order to download the base station memory when it gets filled up. You only need to connect to the computer to setup and when the memory gets full. For all other times the controller can be mounted to a wall in another room or sitting on a desk or table.

 

Can I shorten or extend the sensor cables?
Yes, you can shorten the cables but we recommend just using the cable ties that come with the system for proper cable management. The cables can be extended up to 50'. 
NOTE: If any cables are modified we will not be able to accept any returns for warranty.

UPSPro® Knowledge Base

Where can I find a 4U rackmount for my UPS-STL/ENC-STL?
We don't offer 4U rackmounts. Here is a link to an affordable 4U Hinged Extendable Wall Mount Bracket. 

Where can I find a 2U rackmount for my UPS-STL/ENC-STL?
We don't offer 2U rackmounts. Here is a link to an affordable 2U Hinged Extendable Wall Mount Bracket. 

RemotePro® and UPSPro® Battery Care:
Summary: RemotePro® and UPSPro® systems are designed to maintain proper battery charge within a defined range. Our systems have protections for over-discharge of batteries but batteries also self-discharge over time, so if they are left without any charge or maintenance for a long time (normally over 6 months) they will continue to self-discharge. (read more...)

RemotePro® and UPSPro® Troubleshooting
*The minimum amount of equipment needed is a good digital voltmeter which will display DC Volts (read more...)

How long will my battery backup power my equipment?
To figure out how long a battery backup system will keep your equipment powered there is a fairly simple calculation you can do: (read more...)

BreezePro® Knowledge Base

Does the (TPW-400DT-12/24) 400W 12V/24V Horizontal Wind Turbine have a separate charge controller?
The TPW-400DT-12/24 has an integrated charge controller and you connect it directly to your batteries, it does not have a separate charge controller.
See User Guide

 

BreezePro® White Papers

 

The New and Improved BreezePro® Wind Turbine.
Over the past year, our engineering team at Tycon Systems has been hard at work improving the Breezepro® wind turbine design. We have made several changes to improve performance and reliability. (read more...)

TPDIN® Knowledge Base

Accessing Data and Controlling Relays on TPDIN-Monitor-WEB2 via HTTP.
You can access the real time readings and control relays on the TPDIN-Monitor-WEB2 via HTTP. (read more...)

 

I was updating the firmware on the TPDIN-Monitor-WEB2 and now I can't access the unit?
A communications problem during upgrade may have caused corruption in the flash memory or the "Upgrade and Reboot" button was double clicked or pressed twice. Follow these steps to recover: (read more...)

 

My real time clock isn't updating on my TPDIN®.
1. Make sure the unit is connected to the internet
2. If set for static IP check to make sure on Network Page:
Default Gateway address = address of your router
DNS Address = valid DNS address. Use Google DNS address 8.8.8.8 if you don't have alternate DNS.

 

Why can't I open the TPDIN® web pages with my browser even though my computer is on the same subnet?
If you are using an antivirus program like AVAST, the WEBSHIELD could be blocking the communications with the TPDIN® web server. You need to change the settings in the AVAST antivirus to disable WEBSHIELD.

 

Template File for the TPDIN® using Zabbix.
If you use Zabbix for network monitoring we have a starter template file available to be able to communicate with the all TPDIN® products via Zabbix. You can get it here

 

How many characters for username and password in the TPDIN® products?
On the TPDIN-Monitor-WEB the user name and password fields on the Network Page accept up to 10 characters.
On the TPDIN-Monitor-WEB2 the user name and password can accept up to 20 characters.
On the TPDIN-SC48-20 the user name and password can accept up to 20 characters.

 

What network port do the TPDIN®  products communicate on?
80 or 8000. This port can be changed in the user interface.

 

I cannot send email from my TPDIN® series product. Non-SSL?
The TPDIN® series of products may not support encrypted email (non-SSL / TLS). Most mail servers like GMAIL require encrypted email (SSL/TLS). (read more...)

 

How can I reset my TPDIN® product to factory defaults?
TPDIN-Monitor-WEB: Hold down the reset button while powering up the TPDIN-Monitor-WEB and hold for 15seconds. Release reset button. (read more...)

 

Saving Power via Time of Day and Periodic Power Cycle Control – TPDIN-Monitor-WEB.
Problem: Sometimes your remote power system doesn’t have enough power to keep your equipment alive for 24hrs per day and you really don’t need, for example a camera, to be powered on at night. Other times you want to be able to reduce your investment in solar panels and batteries because your equipment only needs to be powered up during certain times of the day. (read more...)

 

Communicating With TPDIN-Monitor-WEB via TELNET.
NOTE: This only works with the original TPDIN-MONITOR-WEB. It is not implemented in the newer TPDIN-MONITOR-WEB2 (read more...)

RemotePro® Knowledge Base

Where can I find a 4U rackmount for my RPSTL/ENC-STL?
We don't offer 4U rackmounts. Here is a link to an affordable 4U Hinged Extendable Wall Mount Bracket. 

Where can I find a 2U rackmount for my RPSTL/ENC-STL?
We don't offer 2U rackmounts. Here is a link to an affordable 2U Hinged Extendable Wall Mount Bracket. 

RemotePro® and UPSPro® Battery Care:
Summary: RemotePro® and UPSPro® systems are designed to maintain proper battery charge within a defined range. Our systems have protections for over-discharge of batteries but batteries also self-discharge over time, so if they are left without any charge or maintenance for a long time (normally over 6 months) they will continue to self-discharge. (read more...)

RemotePro® and UPSPro® Troubleshooting
*The minimum amount of equipment needed is a good digital voltmeter which will display DC Volts (read more...)

How to calculate how much solar panels I need to support my equipment?
First calculate the total watts required for your equipment. Let’s assume 50W. (read more...)

How long will my battery backup power my equipment?
To figure out how long a battery backup system will keep your equipment powered there is a fairly simple calculation you can do: (read more...)

What hardware comes in my TPSM-70x4-UNI solar mount?
To view images of the hardware, click here.

Are the solar systems shipped complete with everything I need?
Systems are shipped with everything that is needed except the mounting pole or tower and CAT5 cables (if needed to interconnect equipment)

I have my system hooked up but I’m not getting the correct voltage out of the controller, what’s wrong with it?
Most often this might be caused by loose or incorrect connections, or the product is designed for a different application. First check the installation manual to be sure all connections are correct and that the device is designed to supply the voltage for your application. If all connections are correct, check the power supplies. Are the batteries charged sufficiently for the load? If it is a solar charge controller, are the solar modules connected correctly and are they receiving good sunlight to operate? Always best to review each components manual to ensure a safe and successful installation.

Can I use automotive batteries for solar systems?
Automobile batteries are designed as high current starting batteries and are not designed for low current applications such as solar systems. The life of automobile batteries will be very short. We recommend using quality AGM or GEL batteries which are designed for solar applications for best results.

Where can I find my Peak Sun Hours?
Go to resources à calculators. Follow the “Lookup” link next to “Average Hours of Peak Sunlight per Day” field. Enter your zip code or city state to look up average peak sun hours each month. Alternatively, NREL (National Renewable Energy Lab) provides a free tool called “pvwatts” (http://pvwatts.nrel.gov/ ) for more specific data in more locations and more detailed information.

What is a Peak Sun-Hour?
1 Peak Sun-hour = 1000 Wh/m2= 1kWh/m2(read more...)

How does kWh/M2/Day relate to Peak hours?
1 kWh/m2/day = 1 peak sun hour

How much sun does my RemotePro need?
The RemotePro® is designed to fully recharge the supplied batteries in a 24 hour period with 6 hours of peak Sun. One hour of Peak sun is equal to 1000W per square meter of sunlight.  Fewer peak sun-hours means a longer time to fully recharge the battery bank.  The amount of peak sun varies for any location. It is recommended to check with a data base tool like PV watts provided by NREL to determine the sun hours you can expect in your area.  Pay close attention to the winter months, as they will generally have fewer available Peak Sun Hours. Adjusting the solar modules to a steeper tilt can help mitigate the shorter days. 

What information do you need to help me size a system?

  • We need to know the load in watts for each piece of equipment you plan to use. We also need to know the operational voltage for each piece of equipment and if it is powered thru wires or PoE. A good way is to send us a spec sheet for the equipment that you plan to power and we can analyze the given information to size out the best system for you. 
  • For solar systems it's important to know Peak Sun Hours at the site so we need to know where you plan to deploy the system. Provide us with zip code or city/state/country. 

Kernel Log

The kernel log otherwise known as the system log, displays all system commands going on behind the scenes.Screen Shot 2017-12-14 at 8.59.17 AM.png

Routes

Displays the current active routes on the TyconOS system.

Screen Shot 2017-12-14 at 8.27.33 AM.png

Interface Configuration

General Settings


 interface general.png

Mode: Selects whether the device is operating as an Access Point (AP) or a Station. Other options are Access Point WDS and Station WDS. Default for Tycon EZ-Bridge is Unit A = Access Point WDS and Unit B = Station WDS. Using WDS creates a transparent layer2 bridge. All MACS on both sides of the network are passed.

Mesh Mode: The Tycon units support operating in a mesh configuration. The mesh configuration is quite complicated and its implementation is not supported by Tycon support. You are on your own. See wiki at https://wiki.compex.com.sg/wiki/Manual:Network/WiFi/Mesh

ESSID: Specifies the name or extended service set identifier (ESSID) of the wireless network. The network name can be up to 32 characters in length and can contain spaces. When running in AP mode, it is the name of the network as advertised in the beacon message. In Station mode, it is the AP name that the station associates with.

BSSID: Sets the MAC address of the AP. This option is only available in Station or Station WDS modes. This is useful because there can be multiple APs with the same ESSID. Setting the MAC address would prevent the station from roaming to other APs.

Guard Interval: Chooses between Short and Long guard intervals. Guard intervals are used to ensure that distinct transmissions do not interfere with one another. Data rate is improved in downlink and uplink if both AP and station use the Short Guard Interval. Default is short.

Data Rate (Mbps): Selects the data rate or the modulation and coding scheme (MCS). The default setting of Auto is recommended. The MCS and data rates are adjusted automatically depending on the wireless channel conditions.

AP Hide ESSID: Hides the network name (ESSID) from being broadcast publicly.

Wireless Security.

wireless security.png

Set the encryption type. We recommend WPA2-PSK which is default.

Set the cipher. Default is auto.

Set the key. This can be set to any alphanumeric string without spaces. The longer and more random the string, the more secure.

Note: Both the AP and Station have to have the exact same security settings in order to communicate.

AP MAC-Filter

MAC Filter.png

The MAC address filter is used on an AP to restrict or allow certain mac addresses to connect. For ultimate security add in the wireless MAC of all your stations(clients) into an allowed list. Any other device that tries to connect will be rejected by the AP.

Advanced Settings


 interface advanced.png

RTS Threshold: The default size of the Fragmentation threshold is 2346 bytes and the standard range is 256-2346 bytes. It is used to specify the maximum size for a data packet before being fragmented into multiple packets.

AP Station Isolation: Station isolation prevents direct traffic between wireless clients that connect to the same ESSID on the same radio. Default is disabled.

AP Maximum Stations: Set the maximum number of station that can connect to this AP.

AP Minimum Stations RSSI: Set the minimum signal strength of a station before the AP will allow connection.

AP 802.11n Only: Allow only connections with 802.11n compatible devices. In a point to multipoint configuration this will allow only higher speed devices to connect and will maximize system performance.

WMM: Wi-Fi Multimedia (WMM), is a Wi-Fi Alliance interoperability certification, based on the IEEE 802.11e standard. It provides basic Quality of service (QoS) features to IEEE 802.11 networks. Default is enabled.

Multicast Enhancement: This needs to be enabled on both AP and Station (Client) to enable multicast audio streams or other multicast traffic.

TyconOS™ for EZ-Bridge®

TyconOS Firmware for Tycon EZ-Bridge LT+ Gen 3 Units


Introduction

This section is a user guide for the TyconOS™ firmware used on Tycon's EZ-Bridge LT+ product line.

TyconOS is an extensible GNU/Linux distribution for EZ-Bridge LT+ products. It is based on the popular OpenWRT opensource software for embedded devices. It is powered by a Linux kernel that is more recent than many other distributions. The TyconOS software is based on the latest stable version OpenWRT v12.09, Attitude Adjustment.

LuCI is a clean, extensible and easily maintainable web user interface. It has high performance, small installation size, fast runtimes, and good maintainability. LuCI is used for the TyconOS web pages.

The contents of this user guide is organized the same as the user WEB interface so it should be easy to find more information about a particular tab or user web page.


Status

Overview - Summary

The overview page contains link status information and other pertinent info regarding  active Wifi and Lan interfaces. This is the goto page for system status.

Overview - Details

Here you can dig deeper into the Status-Overview pages for the AP and Client. This is the page that you will spend most of your time on so you should become familiar with it.

Routes

Displays the current active routes on the TyconOS system.

Kernel Log

The kernel log otherwise known as the system log, displays all system commands going on behind the scenes.

Realtime Graphs

Realtime graphs can show Load, Traffic on all the different interfaces, Wireless signal/noise/TX-CCQ and overview of active network Connections over time. These are useful when troubleshooting performance issues.


System

System - System

On the System page you can change hostname, timezone, NTP parameters, setup a syslog server and change user interface language or theme.

Administration

The Administration page is where you can change the web interface password and setup SSH and Telnet access. You can also change the web interface port (default is 80) and web security (HTTPS)

Services

Ping Watchdog: You can setup a watchdog timer to ping an ip address on your network. If connectivity is lost the unit will automatically reboot itself. We recommend a ping interval of 5 seconds which will send a ping every 5 seconds. Startup delay must be at least 60 seconds to give the unit time to restart and start communicating again. Failure Count to Reboot = 5 means that the ping would need to fail 5 times in a row before the unit will reboot. This helps prevent false reboots.

Auto Reboot: This setting will automatically reboot the unit at a particular time every day. We highly recommend setting this to reboot every day, typically when everyone is sleeping, because this will clear out any garbage in the memory and make sure the units are operating at peak performance.

SNMP

SNMP is Simple Network Management Protocol. It is a standard way to manage many devices on a network using an SNMP server running on a computer.

LED Configuration

This page allows you to control the LED signal strength meter that is built into the unit LED array. There are 4 LED used for signal strength. You can disable the signal strength indicator function or change the thresholds on each LED. We recommend leaving the settings at default settings.

Backup/Flash Firmware

On this page you can download or upload a configuration backup file. This file will contain all the current device settings. Once your network is performing well, we recommend making a backup of your settings and storing on a computer. In the future if you start having issues, you can upload your saved configuration to get back to a point where everything was working well.

Reset to Defaults: You can reset the unit to defaults. This will reset the unit to factory defaults and you will lose any custom settings.

You can download the latest software from our http://tyconsystems.com website and upload to the unit. Download the new software to your computer, Choose File, Flash Firmware. If the Keep Settings box is checked it will keep all your custom settings when it updates the firmware. If you uncheck the Keep Settings box the unit will be reset to factory defaults. We recommend you check the Keep Settings box. This is the default action. 

When updating the software, first the unit will upload the software, then it will write the software to flash memory, then it will reboot. The entire process takes over 2 minutes so be patient.  The unit will give a single audible beep when it reboots and then two beeps when it is ready.

CAUTION! If you disturb the firmware update by powering down the unit prematurely, you could brick the unit. If this happens you can try to recover by pressing the reset button for 30 seconds with the power applied.

Reboot

Reboot allows you to reboot the unit via the user interface. A typical reboot takes about 60 seconds to complete. The unit will give an audible two beeps when it is ready.


Services

Dynamic DNS

Dynamic DNS (DDNS) allows access to the unit with a fixed hostname even if the unit’s IP Address changes. It allows for use of a common name to access the unit over the internet. It requires that you have a service like DynDNS to manage the DNS.

Discovery

The discovery page allows you to enable or disable the discovery function. If Discovery is disabled, the unit will not show up in a device using Cisco Discovery Protocol. The unit will continue to show up in the Tycon Discovery Tool irregardless of the discovery setting.  We recommend leaving this enabled (default).

UPNP

UPnP – Universal Plug and Play – allows units on the network to automatically configure the router. It is a set of networking protocols that permits networked devices, such as personal computers, printers, Internet gateways, Wi-Fi access points and mobile devices to seamlessly discover each other's presence on the network and establish functional network services for data sharing, communications, and entertainment. UPnP is intended primarily for residential networks without enterprise-class devices.

UPnP is an advanced networking protocol and is quite complicated to configure. The protocol is supported in our operating system but we don’t offer implementation support. You are on your own.


Network

Interfaces

Configuration of the LAN and WAN interfaces is accomplished from this page. The WAN interface isn’t used unless the unit is configured as a router.

Wifi

The Wifi page is where all settings related to the wireless connection are accessed.

Interface Configuration

This is where you will set the wireless settings like operational mode (AP WDS or Station WDS), SSID, Wireless Security, MAC Address Authentication and some advanced settings.

VLANS

Allows the Tycon unit to be assigned to a particular VLAN.

The Tycon EZ-Bridge operating in AP WDS and Station WDS modes will pass VLAN packets from one side of the network to the other. It doesn’t require any VLAN setup in the user interface unless you want to assign the unit to a particular VLAN.

Hostnames

You can specify custom hostnames (URLs) with their respective IP addresses. This is an additional local DNS

Static Routes

You can setup IPV4 and IPV6 static routes. This is only applicable when the Tycon unit is being used as a router.

Firewall

You can configure the firewall. You can configure Firewall, Port Forwards and Traffic Rules. This is only applicable when the Tycon unit is being used as a router.

Diagnostics

Diagnostics allow running of Ping, Traceroute and NS Lookup utilities from the user interface. These utilities are useful when troubleshooting network issues. The LAN interface must have valid IP address, netmask, gateway and DNS settings for the utilities to work.

Whole Home Coverage

This function is designed to create a plug and play environment for adding wireless devices in the home automatically. This would typically be a factory setup. The function is supported in the TyconOS firmware but Tycon does not offer implementation support. You are on your own.

QOS

Provides Quality of Service functions on traffic passing through the WAN port. This would only be available when the unit is setup as a router. Tycon EZ-Bridge is not configured as a router so this function is not applicable.

AP Controller

The TyconOS supports control by an AP Controller software. This might be useful if a customer has 50 or 100 AP’s that he wants to access and control from a single software interface. While it is supported in the firmware, Tycon products don’t use this functionality.

Overview - Details

The EZ-Bridge® consists of two antennas, one configured as an AP (Master) and the other configured as a Station (Client).

Let's first take a look at the AP (Master Page).


The first section is the Wireless Section. This section has information related to the wireless interface. 

Screen Shot 2017 12 14 at 7.38.53 AM

SSID: This needs to be identical for two EZ-Bridge® devices. It can be any alphanumeric characters and cannot contain any spaces. If you click on the SSID it will take you to the wireless setup page.

Mode: Master = AP.  WDS sets bridging as transparent layer 2 communications. You may also notice a graphic in the box that says "AP". On the station side you will see "CPE" when the unit is operating as a client/station.

Channel: The current operating channel (Frequency). If performance problems are experienced, user should try changing the channel. When changing the channel, just change it on the AP unit and the Station unit will follow automatically.

Bit Rate:  This shows the maximum bitrate supported by the unit. It can be 300Mbit/s or 150Mbit/s or some other number depending on channel width and modulation protocol selected.  If the bridge is performing well and the channel width is 40Mhz and the unit is operating on 802.11n mode (default) you should see 300Mbit/s. If channel width is 20MHz you will see 150Mbit/s.

BSSID: This is Wireless MAC address of this AP unit.

Encryption: Shows the type of encryption used. The encryption type and key need top be the same on both antennas or they will not communicate with each other.

ACK Timeout: ACK timeout is automatically set  based on distance between the antennas. 

DFS Status: Dynamic Frequency Selection is sometimes used in the 5GHz frequency band when using channels which overlap licensed frequencies.


The next section shows all the stations which are connected to this AP.

Screen Shot 2017 12 14 at 7.48.07 AM

The Associated Stations shows the connected device wireless MAC address, SSID, HostName, Average Signal Strength, Individual polarity signal strength, Noise level, TX Rate, RX Rate and TX-CCQ.

A few words about these readings:

Signal Strength: A good signal strength is between -40dBm and -60dBm. As signal strength drops, so does available speed.

Noise level: This is the ambient RF noise in your area as read by the antenna. -90 to -99 dBm is good.

TX/RX rates: These rates should be approximately balanced. They will move around as you observe them which is normal. If a unit is capable of 300Mbit/s and you have a good signal strength and are operating on an interference free channel, you should see between 200 and 300Mbit/s as TX and RX. The actual measured thruput will be approximately 1/2 of the TX/RX rate.

TX-CCQ: Displays the transmission quality. This number should normally be between 90 and 100%. If it is low you may have an issue with interference, low signal strength or multipath reflections( such as those from a steel building or building with aluminum siding). Usually repositioning the antenna helps improve these issues.


The next section shows System Information like Hostname, model #,  Firmware version, and local time.

Screen Shot 2017 12 14 at 7.39.15 AM

The next section shows the system memory status. If memory is full a restart will clear it.

Screen Shot 2017 12 14 at 7.39.23 AM

The next section displays information about the LAN or  Ethernet Network.

Screen Shot 2017 12 14 at 7.39.30 AM

The WAN interface is only used when the unit is configured as a router. Normally the EZ-Bridge® is used as an Ethernet Bridge.

The LAN interface shows uptime since last reboot, LAN MAC address, IP Addressing Protocol (DHCP or STATIC), RX and TX activity, IP Address and status of the two RJ45 Ports on the unit. eth0 is the port closest to the LED.


The final section is only applicable when the unit is configured as a router.

Screen Shot 2017 12 14 at 7.39.37 AM

On the Station (Client) side the page elements are similar to the AP (Master) with the exception of the Link Status.

Screen Shot 2017 12 14 at 7.39.50 AM

Wifi

The Wifi page is where all settings related to the wireless connection are accessed.

Wifi.png

SPECTRUM: When the unit is in AP mode there is a button named SPECTRUM. If you click this button the unit will perform a site survey and show the loading on the various channels being used in your area. You can use this information to select the best channel for your install. Typically, you would select a channel with lowest percent loading and lower strength interfering signals. Signal Strength (RSSI) is expressed in dBm. A -50dBm signal is a much stronger signal than a -60dBm signal.

SCAN: When the unit is set to Station or Client mode, there is a button named SCAN. This will show you all available access points in your area and allow you to connect to them. For a Tycon point to Point system the units are programmed to connect automatically.

ADD: The ADD button is to add another wireless interface. The Tycon products presently only support 1 wireless interface.

EDIT: Allows you to configure or re-configure the wireless interface. Some common changes would be to change the wireless channel to a channel with less interference, change the ESSID, change the wireless security key or change the transmit power.

Device Configuration:

General Settings


 

Device Configuration.png

Enable: Enables the wireless network.

Disable: Disables the wireless network.

Country Code: Selects the country. Each country has its own transmit power and frequency regulations. To ensure regulatory compliance, you must select the country where the device is being operated. The transmit power levels for each channel are tuned accordingly.

Wireless Profile: Chooses the wireless standard used. 802.11a and 802.11g are older standards while 802.11n is a newer standard that offers higher data rates. The choice of 802.11g+n is a combination of 802.11g and 802.11n, and operates in the 2.4 GHz frequency band. The choice of 802.11a+n is a combination of 802.11a and 802.11n, and operates in the 5 GHz frequency band.

Channel Spectrum Width: Selects whether 20 MHz or 20/40 MHz bands are used. A 40 MHz band has twice the throughput of a 20 MHz band. A smaller bandwidth may allow more devices to be connected. The 20/40 MHz option allows both 20 and 40 MHz bands to be used. Sometimes a narrower band is used to reduce interference.

Channel: Chooses the frequency channel. The default setting is Auto. For an AP, it would select the channel with the least interference from other APs. For a station, it would automatically select the same channel as its AP. The frequency channel may also be manually selected. An AP and its station must have the same channel in order to communicate.

Background ACS scan: Automatic channel selection (ACS) is the feature whereby if the AP is not currently associated with a client, periodically, the AP will scan the channels and switch from a noisy channel to the least noisy channel. This feature is not useful for Tycon Point to Point links because a client is always connected.

Background ACS scan interval: AP scans for better channel every X seconds, X ranging from 60s to 86400s. The default is 60 seconds.

Transmit Power (dBm): Limits the maximum transmit power of the card at that particular frequency, e.g. 4 dBm, 5 dBm, …, 22 dBm or “Max”. This is the power supplied to the antennas of the radio. The minimum transmit power values for the radios are:

For 1-Chain: 1 dBm

For 2-Chain: 4 dBm

For 3-Chain: 6 dBm

The “Max” power depends on both the country and the wireless channel being used. Default setting is MAX.

Outdoor Channels: Limits the available channel frequency selections to 5500-5700 MHz if the country is in the European Union (EU). Based on the EU-Rule 2005/513/EC regulation, only this frequency band is allowed for outdoor use.

For non-EU countries, Outdoor Channels options is not applicable.

Advanced Settings


 advanced.png

Distance Optimization (Auto-ACK Timeout): Determines the distance of the connected station from the AP and automatically adjusts the ACK timeout. This is enabled by default in a point to point configuration like EZ-Bridge. If using in a point to multipoint configuration and the stations are positioned over a wide area at different distances from the AP, it is recommended to disable this option to prevent the ACK timeout from fluctuating widely.

Distance (meters): Specifies the distance between the AP and the station, if the Auto-ACK is unchecked. Min: 300, Max: 24000 (40MHz), 48000 (20MHz). This value should be set to slightly more than the physical distance between the AP and the farthest station. (Point to Mulitpoint configurations only)

Chainmask Selection: Sets the antenna port selection on the radio. For example, 2x2 means that 2 antennas are being used. Tycon EZ-Bridge uses 2x2 by default to accomplish 802.11n MIMO connections.

Note: The following options are for the device operating as an access point (AP).

AP Beacon Interval: Specifies the interval between beacon transmissions by the AP, in ms. A beacon is a frame broadcast by the AP to synchronize the wireless network. For the multiple VAP case, the beacons are transmitted evenly within this interval. Default is 100. There is no need in normal use to change this setting.

Adaptive noise immunity: Controls radio sensitivity in the face of noise sources. Adaptive noise immunity allows the AP to reject spurs and non-WLAN noise. An advantage is that the AP would have to spend less time decoding the signal, resulting in lower packet loss rate. Default is enabled.

AP Dynamic channel selection: Automatically switches channel to avoid interference. Dynamic channel selection (DCS) is a feature to detect and avoid continuous wave (CW) interference. CW interference or spurs cause the noise floor to be high. This stops transmissions as well as causes receives to fail frequently. Default is disabled.

Note: The noise floor is monitored by the AP unit. When the noise floor is too high, the AP performs an automatic channel selection. It will disconnect all stations and move to the new channel. The stations will automatically re-associate after about 60 seconds.

Overview - Summary

The overview page contains link status information and other pertinent info regarding active Wifi and Lan interfaces. This is the goto page for system status.

The EZ-Bridge® consists of two antennas. Each antenna has a different functionality. Unit A is set as an AP and Unit B is set as a Station. Because of this the Overview page will look different on both units.

 

This is the Overview page for the AP (also called "Master")

Screen Shot 2017 12 14 at 7.33.37 AM

 

This is the Overview page for the Station (also called "Client")

Screen Shot 2017 12 14 at 7.34.06 AM

Interfaces

Configuration of the LAN and WAN interfaces is accomplished from this page. The WAN interface isn’t used unless the unit is configured as a router.

Select EDIT next to the interface you want to configure.

General Setup: Here you can change from DHCP (unit gets its IP Address from your router – default setting) to Static IP (you MUST specify an IP address and Netmask)

CAUTION! If you change the mode to StaticIP, even if just for a couple seconds, you must enter an IP Address and Netmask (255.255.255.0) at a minimum, before saving changes, or you may lose connectivity to the unit.

Advanced Settings: We recommend you leave all these settings at default.

Physical Settings: Here you can enable STP (spanning tree protocol). STP is a protocol to minimize problems with network loops and only works if it is supported by your network router. STP should only be enabled on one side of a point to point network link (normally the AP side). If enabled on both sides, it will cause issues.

Interfaces.png

Dynamic DNS

Dynamic DNS (DDNS) allows access to the unit with a fixed hostname even if the unit’s IP Address changes. It allows for use of a common name to access the unit over the internet. It requires that you have a service like DynDNS to manage the DNS.DDNS.png

Enable: Enables the dynamic DNS.

Event interface: Chooses the interface, e.g. LAN or WAN, for which “interface up” would run the DDNS script process.

Service: Chooses the DDNS service provider e.g. no-ip.com.

Hostname: Specifies the hostname e.g. y0033.no-ip.biz.

Username: Sets the username registered with the DDNS service.

Password: Sets the password registered with the DDNS service.

Source of IP Address: Configures the source of the IP address information. The default is URL.

URL: Sets the URL of the source of the IP address information e.g. http://checkip.dyndns.com/.

Check for changed IP every: The default is to check the IP address every 1 minute.

Force update every: The default is to force update every 72 hours.

Administration

The Administration page is where you can change the web interface password and setup SSH and Telnet access. You can also change the web interface port (default is 80) and web security (HTTPS).

The default username is: EZTEAM

The default password is:  link4me

SSH allows you to access the Linux shell and file system using the Secure Shell protocol.

The popular programs Putty and WinSCP can be used to access the Linux shell via SSH.Screen Shot 2017-12-18 at 10.29.15 AM.png

Interface: Specify which interfaces the device will listen to, normally LAN

Port: Specify which port the device will listen on. Default is port 22

Password Authentication: We highly recommend password authentication. The password is the same as the WEB password.

Allow root logins with password: This is enabled by default

Gateway Ports: Allow remote hosts to connect to local SSH forwarded ports


Telnet provides administrator tools for controlling the device or for network debugging over an encrypted connection.

Screen Shot 2017-12-18 at 10.29.25 AM.png

Port: Specifies the listening port. The default is port 23.

To start using Telnet, enter the command "telnet " into a command prompt if using windows or a terminal if using MAC or Linux.

The splash page of OpenWRT appears after login. Commands can then be entered into the Linux shell of the unit. Some common commands are: ifconfig, iwconfig, iwpriv, uci show, ls /bin, ls /sbin, ls /usr/bin or ls /usr/sbin.


WEB server settings.

Screen Shot 2017-12-18 at 10.29.32 AM.png

Web Server Mode Prototcol:  HTTP or HTTPS (Encrypted Connection)

Port: Specifies the listening port, default 80 for HTTP and 443 for HTTPS.

Interface: Select the interface that will respond to HTTP or HTTPS browser communications.

System - System

On the System page you can change hostname, timezone, NTP parameters, setup a syslog server and change user interface language or theme(style).

  • We recommend customizing the Hostname so it is easier to identify the unit in the discovery tool and browser tab. For instance if you have a unit on a house and another unit on a barn, set the hostname of the unit on the house as "House" and the unit on the barn as "Barn".
  • The TyconOS software supports 3 themes: Material (Default), OpenWRT and Bootstrap. Bootstrap is the friendliest theme for mobile devices.
  • The TyconOS presently supports 4 languages: English(Default), Spanish, French and Chinese.Screen Shot 2017-12-18 at 10.27.26 AM.png

EZ-Bridge® Knowledge Base


EZ-Bridge® LT+ and Ultra Models


 

Adding a Third EZ-Bridge® LT+ Unit – Tycon OS
Summary: It's possible to connect multiple units to a single unit configured as a transparent access point (AP WDS). The limitation of client units talking to an AP is about 30 units. (read more...)

 

Are the EZ-Bridge systems shipped complete with everything I need?
Systems are shipped with everything that is needed except the mounting pole or tower and CAT5 cables (if needed to interconnect equipment)

 

Can I add a 3rd or 4th unit to the bridge to connect 3 or 4 buildings together?
5 GHz Bridges absolutely need to have a clear line of site.  With 2.4 GHz Bridges a clear line of site is still the absolute best, but it is a little more forgiving with line of site issues.  You may be able to get away with a few trees in the way, or a few power lines. (read more...)

 

Can I have a router on both sides of the link?
Yes, on the internet side of the link, the EZ-Bridge would be connected to one of the LAN ports on the main router. On the remote side of the link the EZ-Bridge would connect to the WAN or INTERNET port on the router. The remote side router needs to be configured to get its addressing information from the main router. 

 

Can I power a second device off my EZ-Bridge-LT+
The RJ45 connectors on the LT+ don’t have PoE output capability but you can use a passive PoE inserter like POE-INJ-SPLT-S plugged into the DC connector on the LT+. Maximum 10W output 15-24V DC.

 

Can I power your EZ-Bridge products from a standard PoE Switch?
No. A standard PoE switch is 48V PoE. The EZ-Bridge® requires 15V to 24V Passive PoE. Powering the EZ-Bridge® with 48VDC PoE will damage the unit.

 

Can the EZ-Bridge be mounted indoors?
At short distances, the EZ-Bridge® can be installed in an attic or room. The signal easily penetrates normal wood framed structures or windows. Metal walled or concrete structures create a signal barrier and will require outside or window mounting. 

 

Can I add a 3rd or 4th unit to the bridge to connect 3 or 4 buildings together?
The EZ-Bridge® can be reconfigured as an access point or client. It's possible to configure as an access point with WDS so that you can have both a point to point bridge link and an access point at the same time.

 

Connecting Separate Networks Across an EZ-Bridge Ultra
It is possible to have two separate networks connected through the EZ-Bridge® Ultra (read more...)

 

Do I need to be an engineer or technical person to install and operate the EZ-Bridge?
The EZ-Bridge® is plug and play with no setup required. If you can install a wireless router or computer peripheral you should have no problem with the EZ-Bridge®.

 

How critical is line of site when using a wireless bridge?
With Wireless Bridges, Clear line of site is always recommended. Any other obstructions, Trees, Poles, Fences, and Buildings can block or reduce the power of a wireless signal. 5GHz is more sensitive to line of site problems. With the 2.4 GHz Frequency, you can sometimes get away with a few trees or poles in the way.

 

How do I access the EZ-Bridge?
Refer to user manual. Page 5 for LT2+LT5+
Page 6/8 for Ultra5/Ultra2-LR

 

How do I reset to factory defaults if I can't open the unit's web page?
Power up the EZ-Bridge unit. Wait 2 minutes. Press and hold the black reset button (visible inside the bottom of the unit) for 15 seconds. Wait 2 minutes for reboot. Then power cyle the antennas and wait an additional 2 minutes. Unit will now be reset to factory defaults.

 

How do the frequencies differ when it comes to line of sight? Is one better than the other in passing through obstacles?
5 GHz Bridges absolutely need to have a clear line of site. With 2.4 GHz Bridges a clear line of site is still the absolute best, but it is a little more forgiving with line of site issues. (read more...)

 

I can't open the unit's web page with my browser. What's up?
To open the EZ-Bridge web page with your browser you need to type in the IP address of the EZ-Bridge into the address bar of a web browser (like Firefox, Chrome, etc.) (read more...)

 

I've reconfigured the EZ-Bridge as a client. I can connect to an access point but when I power cycle it won't reconnect automatically. Any suggestions?
You need to set BSSID on the client to all zeroes. If you want the client to only connect to a particular AP, then enter the AP's MAC address into the client BSSID field.

 

Is there a bandwidth slowdown at range?
At the recommended max range with a clear line of sight, no. However, at extended ranges or with interference, some throughput slowdown may be noticeable.

 

Is there a speed reduction at long distance?
At the recommended max range, no. However, at extended ranges or in the presence of interference, some slowdown may be noticeable.

 

LED Explanation for LT2+ Series
LED's A: Power the Power LED will light green when the device is connected to a power source. B: Ethernet The Ethernet LED will light steady green when an active Ethernet connection is made and flash when there is activity. (read more...)

 

Set Up an Access Point Using Your EZ-Bridge
Yes, you can set up one or both Antennas as a bridge plus access point so you can connect to your network with your iPad/Smart Phone/etc. (read more...)

 

Some Notes on QoS Settings
In order for the bandwidth to be used by anyone when not used by Higher priorities you should check the "Bandwidth Borrowed" checkbox. Then there is the "Max Throughput" field which, as the name suggests, sets the maximum throughput that will be allowed to pass. We recommend leaving at default. (read more...)

 

Testing Communications Between Bridges
NOTE:
 When plugging in and unplugging Ethernet cables between the POE inserter and the Bridge, do so ONLY when POE inserter is unplugged. Plugging/unplugging while the POE inserter is powered can permanently damage the Ethernet Port/Radio Board on the bridge. (read more...)

 

We are comparing two of your models. The EZBR-0214+ and the EZ-Bridge Ultra5 5GHz for connectivity between 2 office 25 yards apart. Can you provide the benefits of going with the 5GHz model?
Pros – more forgiving with line of sight, slightly larger beam width (compared to 5GHz). You can get away with a few trees in the way. But clear line of sight is still best. (read more...)

 

What do I need to supply when installing the system?
You will need CAT5 or CAT6 cable to go between the Power Supply/PoE Inserter and the EZ-Bridge Antenna. If you purchase the HD system, these cables will be provided for you. We recommend shielded outdoor rated cable for any long runs outdoors. Cable length can be up to 300 feet. (read more...)

 

What if I don't have good line of sight between my locations? How critical is line of site?
At under 1/4 mile the EZ-Bridge is powerful enough that good line of sight isn't very important. Over 1 mile, it is important to have good line of sight between the two units. Shooting through a couple of trees won't have much effect on performance. 2.4GHz is more forgiving than 5Ghz.

 

What is the bandwidth capability of the different EZ-Bridge models?
EZ-Bridge® LT2  Up to 15Mbps
EZ-Bridge® LT2+ Up to 100Mbps
EZ-Bridge® LT5  Up to 25Mbps
EZ-Bridge® LT5+ Up to 100Mbps
EZ-Bridge® Ultra Up to 100Mbps

 

What is the basic difference between the 2.4GHz and 5GHz model?
The 2.4GHz is more forgiving of line of site issues and is not affected by rain or snow. The 5GHz has higher speed and isn't affected by interference from 2.4GHz wireless access points. It requires very good line of site and long distance links (>3 miles) can be degraded by rain and snow.

 

What is the maximum range of the different EZ-Bridge units?
The LT models have a range of up to 3 miles or more with good line of site. The Ultra 5 has a range of up to 4 miles or more with good line of site. The Ultra 2 has a range of up to 8 miles or more with good line of site.

 

What is the optimum dBm for best performance?
On the status page there is a signal strength meter which displays signal strength in dBm. The optimum is between -40 and -60 dBm. If between -30 and -40 you should turn the power down a little in WIRELESS ADVANCED SETTINGS.

 

What kind of performance can I expect?
It depends on what model you purchase.
EZ-Bridge LT2  Up to 15Mbps
EZ-Bridge LT2+ Up to 100Mbps
EZ-Bridge LT5  Up to 25Mbps
EZ-Bridge LT5+ Up to 100Mbps
EZ-Bridge Ultra Up to 100Mbps

 

What makes the HD model different?
The HD model comes with Power over Ethernet inserter/power supplies with built in Ethernet and PoE surge protection. They also come with two 75' Shielded and outdoor rated CAT5 cable assemblies. These protections help to ensure long life in harsh environments.

 

Which Ethernet port on EZ-Bridge-LT+ do I plug into?
Either one.  Both ports will power the bridge via 15 -24V Passive  PoE. 

 

Will the EZ-Bridge work with my Linksys, Dlink, router etc.?
The EZ-Bridge® works with all home and business routers and switches.

 

Will the EZNANO-RADOME Fit my Ubiquity NBE-M5-300?
YES

 


EZ-Bridge® LT Models


 

Adding a Second Router to your Network
1. There are no changes to the EZ-Bridge for this setup. Make sure the EZ-Bridge is working correctly and you can connect the remote EZ-Bridge to a computer and get internet access. We recommend the following steps: (read more...)

 

Adding a Third EZ-Bridge LT2 Unit
AP Method - Easiest
Summary: It's possible to connect multiple units to a single unit configured as an access point. The AP Method is the most straightforward method to mesh multiple units. The limitation of client units talking to an AP is about 30 units. (read more...)

 

Adding replacement EZ-Bridge LT2 Unit
If replacing Unit A or B (read more...)

 

Adding replacement EZ-Bridge LT5 Unit
If replacing Unit B 192.168.1.239 (read more...)

 

EZ-Bridge LT2 Default Settings
To make a working EZ-Bridge® LT2 transparent bridge pair: (read more...)

 

EZ-Bridge Ultra5 Default Settings
To make a working EZ-Bridge® Ultra5 transparent bridge pair: (read more...)

 

Recover a Bricked EZ5 Unit
1. Open unit so you can see LED's on the radio board. 2. Power up the unit while pressing the black reset button. Hold the reset button until red LED comes on. (read more...)

Recover a Bricked EZ5 Unit

  • 1. Open unit so you can see LED's on the radio board.

    2. Power up the unit while pressing the black reset button. Hold the reset button until red LED comes on.

    3. Send the following command to the EZ Device (you can substitute the .bin file for the latest firmware file): tftp -i 192.168.1.20 put 5plus_140_08.31.bin

    4. Units second green led, the Ethernet led, will flash quickly and continuously while the firmware is being loaded. After the firmware is done loading, the red led's will do a dance for about 60 seconds while the firmware is being assembled on the board. Do not power down until the red led's complete their dance and go home.

    5. Wait 2 minutes and then try using the discovery tool to find the device. If the process doesn't work on first try, power down and try again. If it still doesn't work contact us for an RMA.

    Notes:

    1. Get the latest firmware files at EZ-Bridge.com Support Page

    2. Install TFTP client in Windows following these instructions: http://www.simplehelp.net/2008/09/10/how-to-install-a-tftp-client-in-windows-vista/

    3. Get the latest Discovery Tool at EZ-Bridge.com Support Page.

Adding replacement EZ-Bridge LT5 Unit

  • If replacing Unit B 192.168.1.239

    1. Open Unit A 192.168.1.139 web server in your browser.

    2. Switch to Advanced WEB

    3. Select Access Control in the WIRELESS menu

    4. Open the Discovery Tool and write down Unit A and Unit B’s MAC Address

    5. Add unit B's MAC address in the box labeled FROM. Leave the TO box blank. When entering the MAC address do not enter the ":", just the numbers and letters.

    6. Click Apply Changes.

    7. Unit B should automatically sync to Unit A. If any problem, power cycle both units

Adding replacement EZ-Bridge LT2 Unit

  • If replacing Unit A or B

    1. Open Unit A 192.168.1.139 web server in your browser.

    2. Open the Discovery Tool and write down Unit A and Unit B’s MAC Address

    3. Under WIRELESS menu enter Unit B's MAC Address into the BSSID field

    4. Click Apply Changes.

    5. Open Unit B 192.168.1.239 web server in your browser.

    6. Under WIRELESS menu enter Unit A's MAC Address into the BSSID field

    7. Click Apply Changes.

    8. Units should automatically sync after 2 minutes as long as no other changes were made to the factory default values for mode, channel or security. If any problem, power cycle both units.

    If Replacing Radio Board

    1. Replace radio board, plug in antenna cable, connect Ethernet cable

    2. Power up unit and wait 2 minutes to allow power up.

    3. Default IP address is 192.168.1.1 . Your computer IP address needs to be on same subnet (192.168.1.x) in order to communicate with the EZ-Bridge® web based control panel.

    4. Reset EZ-Bridge® IP address to a new IP address like 192.168.1.138 or something like that. Do this under ETHERNET | IP SETTINGS. You can also download the Discovery Tool from http://tyconsystems.com/index.php/support/ez-bridge-firmware This tool allows you to discover the units and also allows you to change the IP address.

    5. Note: Always click on APPLY CHANGES after changing any setting on each page.

    6. Note: After APPLYING changes, you may need to wait for 2 minutes for the units to reboot.

    7. Set Channel to match existing EZ-Bridge® unit wireless channel under WIRELESS | BASIC SETTINGS

    8. Set Security on both EZ-Bridge® units under WIRELESS | SECURITY SETTINGS

    9. Open the Discovery Tool and write down Unit A and Unit B’s MAC Address

    10. Under WIRELESS menu enter UNIT B's MAC Address into the BSSID field of UNIT A

    11. Under WIRELESS menu enter UNIT A's MAC Address into the BSSID field of UNIT B

    12. To secure the system, set user name and password under SYSTEM | PASSWORDS

Adding a Third EZ-Bridge LT2 Unit

AP vs. WDS Methods

 

  • AP Method - Easiest

    Summary: It's possible to connect multiple units to a single unit configured as an access point. The AP Method is the most straightforward method to mesh multiple units. The limitation of client units talking to an AP is about 30 units.

    1. Change WIRELESS BASIC SETTINGS | Mode to AP on one of the EZ-Bridge® units.

    2. Change WIRELESS BASIC SETTINGS | Mode to CLIENT on the other EZ-Bridge® units.

    3. Perform a SITE SURVEY from the WIRELESS BASIC SETTINGS page on each CLIENT. Find the SSID of the AP and select then click CONNECT.

    4. You should be able to connect many EZ-Bridge® units set as CLIENT using this method.

    5. After all units are working as expected, go into each CLIENT unit and set security on the WIRELESS SECURITY SETTINGS page. After setting security on the CLIENT it will disconnect from the AP. Last step is to set security on the AP to match that set in the CLIENT units. After setting the security to match in the AP, the CLIENT units should reconnect automatically. You may have to reboot units to nudge them.

    6. Use the Discovery Tool from the AP side to verify all the clients are active and check that all units have unique IP addresses. You can set the IP Addresses from the Discovery Tool by highlighting the unit in the list and then clicking on IP Details. You must enter the units User Name and Password in order to change IP Details.

    WDS Method – More transparent Bridging

    Summary: It's possible to mesh 3 to 5 EZ-Bridge® individual units together to create a 3-5 way bridge. The throughput is reduced every time another unit is added so we recommend no more than 5 units configured like this to avoid poor performance. If you need more units, we recommend setting 1 unit as an AP and the other units as client units as above.

    1. Change WIRELESS BASIC SETTINGS | Mode to WDS on the two original EZ-Bridge® units.

    2. The units should still be able to communicate with each other. Make sure you check connectivity using the e-zy.net Discovery Tool or pinging across the wireless link.

    3. Setup the next unit (the third unit in our case). Set it's mode to WDS. Set its channel to the same channel as the first two units. Make sure it has a unique IP address.

    4. Change the WDS SECURITY on all 3 units. You access WDS Security by changing to Advanced Web, then WIRELESS | WDS SETTINGS then SET SECURITY. WPA2 is the best security but you can set the security to anything you desire. You can also disable the security. To set security choose an encryption type, then create a key. This has to be exactly the same on all units.

    5. If the First unit is A and the second is B and the new third unit is C, and assuming that unit C is has the best line of site to unit A, we would add the MAC addresses of each unit in the peer unit's Current WDS AP List on the WDS Settings page as follows: Unit A MAC into unit B and unit C WDS AP List Unit B MAC into unit A WDS AP List Unit C MAC into unit A WDS AP List

    6. After entering the MACs into the WDS AP List table and if the units are on the same channel and have the same WDS security, they should all be bridged together. You can confirm by using the Discover Tool or pinging each IP address. You may need to power cycle the units after setup to clear any temporary settings. 7. The same concept will work for 3 to 5 units.

    Note: If during the setup process you get stuck, it's best to take the units back to factory defaults and start over. You can reset to factory defaults on the ADMIN page and then click on Reset To Defaults button. You can also  reset to factory defaults by powering up the unit, waiting at least 2 minutes, then pressing and holding the black reset button on the bottom of the unit for at least 15 seconds. Then wait for at least 2 minutes for reboot.

    Addendum: Setting one or more WDS bridged units to provide Access Point Services to client devices.

    1. If you want to setup one or more units as an AP (Access Point) so that devices like laptops or PDA or WiFi enabled phones can connect to the network, just change the unit to AP+WDS mode in the WIRELESS BASIC SETTINGS page. Please do this only after you have bridged the units successfully using WDS mode.

    2. After making this change the unit should still be bridged to the other units through WDS. Check this using the Discovery Tool or pinging to the unit.

    3. Set the AP side security by going to WIRELESS | SECURITY SETTINGS, choose an encryption and enter a key. Keep in mind that the security type you choose has to be compatible with the capabilities of the client devices that you want to use with the AP. Some client devices can only handle WEP encryption.

    4. Set Your customized SSID on the WIRELESS BASIC SETTINGS page. This is the SSID that is seen when you perform a site survey on a client. It should be unique to you.

    5. You should be able to connect to your new AP using your client device. You may need to power cycle the EZ-Bridge® unit to clear any temporary settings.

Some Notes on QoS Settings

  • In order for the bandwidth to be used by anyone when not used by Higher priorities you should check the "Bandwidth Borrowed" checkbox. Then there is the "Max Throughput" field which, as the name suggests, sets the maximum throughput that will be allowed to pass. We recommend leaving at default.

    There are 3 priorities, so you can separate your traffic into 3 categories. For these 3 priorities you can specify the percentage of the total throughput they will get. (Of course if "Bandwidth Borrowed" is checked the bandwidth can all be used by lower priority if not needed by a higher one) After you have specified the bandwidth percentage for each priority you will have to assign the traffic for each one. This can be done by several ways as you see in the settings. For example you can assign traffic to each priority by IP address (source and/or destination), MAC address, port, etc. For each rule you can make combinations and select the "Bandwidth Priority" to assign the traffic to. For VoIP traffic you need to be able to determine how to tell the system that the traffic is VoIP. This could be by assigning the MAC address for each VoIP device or IP address of each VoIP device.


    screenshot-ez-bridge.com_2015-08-31_10-15-51.png

    You can set the destination IP address so all traffic to a VoIP interface device takes priority. You can you set the TOS bits, or is it some standard protocol used like SIP/RTP that you can specify what ports are used? For example if the traffic was coming from specific devices that you knew the IPs, you could create rules filling the "Source IP Address" field and setting "Bandwidth Priority" to High. Or as another example if you could set the TOS bits in your VoIP devices, to 0x10 (Minimize Delay) for example then you could create a rule selecting Minimize Delay in "IP TOS Match" and setting "Bandwidth Priority" to High. Typically you only need to setup QoS on one side of the bridge. Usually QoS would be setup on the side of the bridge that is generating the traffic that you want to prioritize, which would normally be the remote side.

Connecting Separate Networks Across an EZ-Bridge Ultra

  • It is possible to have two separate networks connected through the EZ-Bridge® Ultra

    1. You can have an EZ-Bridge® Ultra connecting a network at the Local side with a network at the Remote side, using two routers, one router (Local) and one Router (Remote). The Routers can both be DHCP Servers.

    2. It is necessary to block the DHCP so the Local router and Remote router will not give IP addresses across the wireless bridge.

    3. DHCP uses UDP Port 67 and 68. On the two EZ-Bridge® Ultra, you will need to set up a firewall to drop packets on wireless LAN UDP Port 67 and UDP Port 68.

     

    1 st Go to Network Tab.

    2 nd Configuration Mode: Select “Advanced”

    3 rd Expand Firewall and select “Enable” and Select “Drop”, IP Type: UDP, Port: 67 & 68 twice. (See figure below)screenshot-ez-bridge.com_2015-08-31_10-13-13.png

    *** Note *** Blocking ports 67 and 68 will block the discovery tool, meaning it will not see the unit on the other side of the bridge. The discovery tool uses ports 67 and 68 for discovering the units. It will also block Windows network discovery of printers and folders across the bridge. You will only be able to see networked devices on the same network.

Adding a Second Router to your Network

  • 1. There are no changes to the EZ-Bridge for this setup. Make sure the EZ-Bridge is working correctly and you can connect the remote EZ-Bridge to a computer and get internet access. We recommend the following steps:

    a. Connect the EZ-Bridge at the local site. Run the Discovery Tool (available at http://ezbridge.com/support/support.htm). You should be able to see the local EZ-Bridge in the discovery tool.

    b. Connect the EZ-Bridge on the remote side and power it up. Run the Discovery Tool on a computer connected to the remote EZ-Bridge. You should be able to see both EZ-Bridge in the discovery tool.

    c. When you can see both EZ-Bridge from one side of the network, you know that the EZ-Bridge are connected with each other and the cabling is good leading to the EZ-Bridge.


    screenshot-ez-bridge.com_2015-08-31_10-06-28.png

    screenshot-ez-bridge.com_2015-08-31_10-07-32_1.png
    working exactly like you want them to, you can replace the CAT5 Ethernet cable with the EZ-Bridge units and the routers should continue to work the same as when they were directly connected.

    3. Some technical notes:

    a. Some routers allow you to turn off NAT (Network Address Translation). If you are able to turn off NAT on the Remote Router, this should allow you to keep both the local and remote sides on the same network subnet. It should also allow devices on the remote side to get their DHCP addressing from the Local Router and the DHCP server should be turned off on the Remote Router. There should only be one DHCP server on each network subnet.

    b. If you can't turn off NAT, the Remote Router will need to be configured with its LAN ports and router IP address on a different subnet than the Local Router. For instance if the Local Router is 192.168.0.x then the Remote Router needs to be on 192.168.1.x.

    c. You may want to configure the Remote Routers WAN port manually if you can't get it to work automatically. Some Recommended Settings:

    i. WAN IP Address = an open IP address on the local routers subnet

    ii. WAN IP Subnet Mask = Automatically set

    iii. WAN Gateway Address = the local routers IP address

    iv. WAN DHCP Server Address = the local routers IP address

    d. Sometimes your computer can't get it's addressing from the Local Router over the EZ-Bridge. You can go into the Network Setup on your windows machine and open the properties of the TCP/IP connection and set an Alternate Configuration. What this will do is to set your computers IP address to the Alternate Configuration in case your computer can't get it's IP address from the router. Setting as follows:

    i. IP Address = Any open address on your Local Routers subnet (ie; 192.168.1.10 if your router is on the 192.168.1.x subnet)

    ii. Subnet Mask = Automatically set

    iii. Gateway = your local routers IP Address

    iv. DHCP Server = your local routers IP Address

    e. The two routers need to be setup on different wireless channels and those channels need to be different than the wireless channel being used by the two EZ-Bridge units.

    f. If the networks in your two buildings are on different subnets you won't be able to share files between the computers using Windows. Windows requires all computers in a workgroup to be on the same subnet. If you want to share resources other than internet across an EZ-Bridge link, you should purchase a Wireless Access Point for your remote building rather than a Wireless Router. You may also need a 10/100 Switch to be able to connect the EZ-Bridge, the Wireless Access Point and maybe a couple computers together.

    g. Sometimes you have two independent routers or DHCP servers in two buildings and you want to bridge the LANS. To block DHCP requests from travelling across the wireless bridge use the firewall settings in the bridge to block UDP port 67 and UDP Port 68. This will block DHCP requests across the bridge so each network will be independent but also linked by the wireless bridge. Please note that this will also block the discovery tool from reaching across the wireless bridge and it will block Windows discovery also. You won’t be able to browse the other network but you can still access it via direct addressing.

Set Up an Access Point Using Your EZ-Bridge

  • Yes, you can set up one or both Antennas as a bridge plus access point so you can connect to your network with your iPad/Smart Phone/etc.

    (**Note** When making changes, always start with the remote unit first, then make changes to the local unit. Also when you click “Apply Changes” in the Web Interface, it takes 2 minutes for the unit to make those changes. So it is important to wait 2 minutes (Per each Unit), every time you apply any changes before trying to access the web interface again.) You will be at the Local unit making the changes via the web interface.

    1. Set up bridge, under Wireless, to Point to Point (Both Units, Ship from Factory this way) Make sure everything works.
    screenshot-ez-bridge.com_2015-08-31_10-04-07.png
    2. Set both units to - Mode: WDS (Remote unit First, Then the Local unit). Verify everything is still working.

    screenshot-ez-bridge.com_2015-08-31_10-04-37.png
    3. Set Remote to Mode: AP+WDS, do not change Local (If you only want the remote unit to be an access point). Make sure everything still works. If you want the Local to be the Access point, then Set Local to Mode: AP+WDS, or both if you want both to act as access points.

    screenshot-ez-bridge.com_2015-08-31_10-05-07.png
    4. Under Security, set up wireless security on the Remote/Local unit, (Depending on which unit is set up as the Access Point). WPA2 (AES) is the best option. Enter a unique code that will need to be entered by your wireless device to gain access.
    screenshot-ez-bridge.com_2015-08-31_10-05-33.png

Testing Communications Between Bridges

  • NOTE: When plugging in and unplugging Ethernet cables between the POE inserter and the Bridge, do so ONLY when POE inserter is unplugged. Plugging/unplugging while the POE inserter is powered can permanently damage the Ethernet Port/Radio Board on the bridge.

    1. Download the Discovery Tool for your particular EZ-Bridge at http://tyconsystems.com/index.php/support/ez-bridge-firmware 

    2. Run the Discovery Tool. If you see both units in the Discovery Tool window then the units are connected and communicating wirelessly with each other.

    3. If a link goes down the first thing to do is run the Discovery Tool from both sides of the network. If you can see the Local unit using the Discovery Tool from the Local side only, and the Remote unit from the Remote side then it means that the Ethernet communications to the units are good but the units are not communicating wirelessly with each other. Reset both units to factory defaults and power cycle them. (See below for reset procedure).

    4. If you can't see any units from one side or the other using the Discovery Tool, then it can mean the power supply is bad, the POE injector is bad, the CAT5 cable is bad or the unit is bad. Best way to trouble shoot is to swap the power supply and POE injector from one side to the other to see if the problem follows the POE Injector or power supply If you can't find any issue when swapping power supply and POE injector, reset both units to factory defaults. After reset, power cycle the units. (See below for reset procedure). If Discovery Tool doesn’t run or can never find any units, it could mean that there is a Firewall or Program (Antivirus) blocking the ports on your computer. Disable the Firewall and or Programs to see if that is the problem.

    5. RESET: If at any time the system stops working because of changes made to the settings, you can get back to the original settings by resetting to factory defaults. Go to ADMIN | Reset Settings to Defaults. You will need to reset both sides of the link in this way. Always reset the Remote unit first and the Local unit second. Any customized settings will be lost once this process is initiated.

    If you cannot access the web page on the units you can do a manual reset. Remove bottom cover of unit. Power up the unit, wait 2 minutes, press and hold the black reset button for 15secs, release and wait 2 minutes for reboot.

EZ-Bridge Ultra5 Default Settings

  • To make a working EZ-Bridge® Ultra5 transparent bridge pair:

 

 

1. SSID field on both units needs to match

2. Security on both units needs to match

3. Channel Width on both units needs to match

4. Network Mode should be Bridge

5. Unit A set to Access Point WDS mode

6. Unit B set to Station WDS mode

7. Unit A Access Point WDS Wireless: MAC ACL needs to be Disabled (unchecked) OR should contain the MAC Address of Unit B Station WDS

8. Unit B Station WDS Wireless: Lock to AP Mac needs to be blank (disabled) OR should contain the MAC Address of Unit A Access Point WDS

9. Both units should have same firmware version.

NOTES:

A. If not working or weird settings, power cycle both bridges. If still not right, reload the firmware even if you have the latest version.

B. Latest firmware can be found at http://tyconsystems.com/index.php/support/EZ-Bridge-firmware

C. It doesn’t matter which unit is A or B, normally the Unit A is the unit closest to the Internet source but it really doesn’t matter for performance.

D. If you want to change wireless channels, you just change the wireless channel on unit A and unit B will follow automatically.

E. Unit A default IP is 192.168.1.139. Unit ships with DHCP client enabled so it will get its IP from your router. Use the Discovery tool to find.

F. Unit B default IP is 192.168.1.239. Unit ships with DHCP client enabled so it will get its IP from your router. Use the Discovery tool to find.

G. You can reset units to default through the web interface or by pressing and holding the black reset button in the back of the feed unit for at least 15 seconds with power on.

H. If you are working on bridges and discovery tool is not working or you can’t access the web page of the bridge, first thing to do it power down the bridges and then power down your router. Power up the bridges then power up your router. This will clear out any garbage in the router network tables and allow the router to rediscover the network.

Notes on Performance

1. If you are seeing performance issues and the units are relatively close (<600yds) look at the signal strength on Unit B Station WDS. If the signal strength is between -30 and -44, your signal level may be too high. Turn down the Wireless Output Power on both units till the signal strength is less than -45 (ie: -41 to -85). The sweet spot for best performance is -45 to -60.

2. Look at Transmit CCQ on both units. The transmit CCQ is normally >85%. If it is lower you may have an interference problem going on. Try changing Wireless Channels on Unit A Access Point WDS. EZ-Bridge® Tycon Systems 14641 S 800 W Suite A Bluffdale, UT 84065 USA PH: 801-432-0003 This email address is being protected from spambots. You need JavaScript enabled to view it.

3. If still having performance issues, change wireless channel width from 40Mhz to 20Mhz on Unit A Access Point WDS. Making the channel narrower will reject more wireless interference and should improve overall performance. Remember that the channel width setting on both units must be the same for the units to communicate.

4. Tx and Rx rates are shown on the main page of Unit B Station WDS under the Transmit CCQ reading. These readings should be near 100Mbps or more. Don’t get confused with the moving graphs at the bottom of the page. These moving graphs are showing the actual rates being used by your network and not the maximum negotiated rates.

5. Look at the Noise Floor. This is usually less than -90dBm. If the noise floor is higher, like -70dBm, then there is a lot of 5GHz interference in your location. Try changing wireless channels or re-positioning the antennas to a different location.

6. Airmax quality and capacity should be in the green. If not, try changing wireless channels. The Airmax quality and capacity can also be affected by line of sight issues. The Airmax protocol is a Quality of Service protocol which gives priority to network traffic such as Voice over IP.


screenshot-ez-bridge.com_2015-08-31_09-55-47.png
Unit A Access Point WDS
screenshot-ez-bridge.com_2015-08-31_09-56-12.png
Unit B Station WDS

EZ-Bridge LT2 Default Settings

  • To make a working EZ-Bridge® LT2 transparent bridge pair:

 

1. Wireless channel on both units needs to match

2. Security (Encryption) on both units needs to match

3. Both units set to Point to Point Mode

4. Operation Mode should be Bridge

5. Unit A BSSID field must contain the MAC Address of Unit B

6. Unit B BSSID field must contain the MAC Address of Unit A

7. Both units Band needs to match

Notes:

A. If not working or weird settings, power cycle both bridges. If still not right, reload the firmware even if you have the latest version.

B. Latest firmware can be found at http://tyconsystems.com/index.php/support/EZ-Bridge-firmware

C. It doesn’t matter which unit is A or B, normally the Unit A is the unit closest to the Internet source but it really doesn’t matter for performance.

D. If you want to change wireless channels, you just change the wireless channel on unit A and unit B will follow automatically

E. Unit A default CONF IP is 192.168.1.139. Unit ships with DHCP client enabled so it will get its IP from your router. Use the Discovery tool to find.

F. Unit B default CONF IP is 192.168.1.239. Unit ships with DHCP client enabled so it will get its IP from your router. Use the Discovery tool to find.

G. You can reset units to default by using the Discovery Tool V 1.35 or later. Select the unit and then click on RST to DEF. You can also reset through the web interface or by pressing and holding the black reset button in the bottom of the unit for at least 15 seconds with power on

H.If you are working on bridges and discovery tool is not working or you can’t access the web page of the bridge, first thing to do it power down the bridges and then power down your router. Power up the bridges then power up your router. This will clear out any garbage in the router network tables and allow the router to re-discover the network.

Notes on Performance

1. If you are seeing performance issues and the units are relatively close (<600yds) look at the signal strength on Unit A or B. If the signal strength is between -30 and -39, your signal level may be too high. Turn down the Wireless Transmit Power on both units till the signal strength is less than -40 (ie: -40 to -85dBm). The sweet spot for best performance is -40 to -50.

2. Tx and Rx rates are shown on the status page. These readings should be near 54Mbps. As the distance between the units gets larger, the Tx and Rx rates will get lower. But for normal installations less than 1 mile you should see 30 to 54Mbps rates on the status page. If rates are lower, try changing wireless channels on both units. There may be a problem with interference. Also make sure you have good line of sight.


screenshot-ez-bridge.com_2015-08-31_09-49-54.png

Unit A Point to Point
screenshot-ez-bridge.com_2015-08-31_09-50-17.png
Unit B Point to Point

We are comparing two of your models. The EZBR-0214+ and the EZ-Bridge Ultra5 5GHz for connectivity between 2 office 25 yards apart. Can you provide the benefits of going with the 5GHz model?

  • 2.4 GHz

    Pros – more forgiving with line of sight, slightly larger beam width (compared to 5GHz). You can get away with a few trees in the way. But clear line of sight is still best.

    Cons - more susceptible to interference from other wireless devices (Cordless phones/baby monitors/etc.)

    5GHz

    Pros - less susceptible to interference from other wireless devices (Cordless phones/baby monitors/etc.)

    Cons – Absolutely requires clear line of sight (no objects in the way)

Can I power a second device off my EZ-Bridge-LT+

  • The RJ45 connectors on the LT+ don’t have PoE output capability but you can use a passive PoE inserter like POE-INJ-SPLT-S plugged into the DC connector on the LT+. Maximum 10W output 15-24V DC.

How do the frequencies differ when it comes to line of sight? Is one better than the other in passing through obstacles?

  • 5 GHz Bridges absolutely need to have a clear line of site. With 2.4 GHz Bridges a clear line of site is still the absolute best, but it is a little more forgiving with line of site issues.  You may be able to get away with a few trees in the way, or a few power lines. 2.4 GHz may have more issues with outside interference from other devices that operate on the 2.4 GHz Frequency (Cordless Phone, Wireless Routers, Baby Monitors, etc.). 5 GHz operates on an unlicensed frequency spectrum and will be less likely to have problems with interference with other devices. Both 2.4 GHz and 5 GHz operate in the unlicensed frequency spectrum. 2.4GHz has more interference because there are a lot more devices out there that run on 2.4GHz, this makes the air waves more congested.

What is the basic difference between the 2.4GHz and 5GHz model?

  • The 2.4GHz is more forgiving of line of site issues and is not affected by rain or snow. The 5GHz has higher speed and isn't affected by interference from 2.4GHz wireless access points. It requires very good line of site and long distance links (>3 miles) can be degraded by rain and snow.

How critical is line of site when using a wireless bridge?

  • With Wireless Bridges, Clear line of site is always recommended. Any other obstructions, Trees, Poles, Fences, and Buildings can block or reduce the power of a wireless signal. 5GHz is more sensitive to line of site problems. With the 2.4 GHz Frequency, you can sometimes get away with a few trees or poles in the way.

What is the optimum dBm for best performance?

  • On the status page there is a signal strength meter which displays signal strength in dBm. The optimum is between -40 and -60 dBm. If between -30 and -40 you should turn the power down a little in WIRELESS ADVANCED SETTINGS.

Can I add a 3rd or 4th unit to the bridge to connect 3 or 4 buildings together?

  • 5 GHz Bridges absolutely need to have a clear line of site.  With 2.4 GHz Bridges a clear line of site is still the absolute best, but it is a little more forgiving with line of site issues.  You may be able to get away with a few trees in the way, or a few power lines.

    2.4 GHz may have more issues with outside interference from other devices that operate on the 2.4 GHz Frequency (Cordless Phone, Wireless Routers, Baby Monitors, etc.).

     5 GHz operates on an unlicensed frequency spectrum and will be less likely to have problems with interference with other devices.

    Both 2.4 GHz and 5 GHz operate in the unlicensed frequency spectrum.

    2.4GHz has more interference because there are a lot more devices out there that run on 2.4GHz, this makes the air waves more congested.

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