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Misc FAQs

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91What is Tycon's Return and Warranty Policy?


Click here to view our Return and Warranty Policy

91What is Tycon's Drop Ship Policy?


Click here to view our Drop Ship Policy.

91Where can I find Tycon's Letter of Export Compliance?


Click here to view our Letter of Export Compliance.

91Is Tycon® in compliance with the EU's General Data Protection Regulations?


Click here to view our GDPR document: https://doc.tyconsystems.com/Policy/9700007 GDPR Data Protection.pdf

91Can Tycon® Provide me with a .csv file so my stock can update regularly?


Yes, here is the file:  http://tyconsystems.com/html/stockdata/inventory.csv  

91What are IP Ratings?


IP ratings are an environmental standard to specify the weatherproofing of a product. IP stands for Ingress Protection. The chart below provides the definition of various ratings:
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