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What information do you need to help me size a system?


We need to know the load in watts for each piece of equipment you plan to use. We also need to know the operational voltage for each piece of equipment and if it is powered through wires or PoE. A good way is to send us a spec sheet for the...

How can I tell if I have a bad battery?


Batteries voltage should always be higher than it's standard voltage (12, 24, 48VDC) in order for it to run equipment.  For example: 12VDC battery at float charge should be 13.5-13.8VDC.  If the battery is full charge but the voltage fails to...

Which systems come with a pole?


All RemotePro systems with a 720W solar array or larger will come with a top of pole mount and a 6 inch round, 72 inch long pole that needs to be anchored to a concrete footing.

How long will it take to charge my battery bank with a battery charger?


Factors that contribute to the time to recharge: Your load that is drawing power from the batteries The battery capacity The amount the batteries are discharged. The amount of input power available to recharge the batteries. Let’s...

How can I add a padlock to my ENC-ST-23x14x1 enclosure?


You can add a 4.5” double hinged zinc plated safety hasp to secure the door on the Tycon ENC-ST-23x14x12 enclosure with a padlock. An example of a suitable double hinged safety hasp can be found on Amazon or your local hardware...

Can I add more devices to my RemotePro system without increasing the panels and batteries?


You may need to add additional panels or batteries in order to allow new equipment to be introduced. You can calculate it by going to: “https://tyconsystems.wpenginepowered.com/calculators” You will input your new total power draw, peak...

How high should I install my solar panel and enclosure?


That will depend on your application. Mounting your enclosure and solar panels high above the ground will discourage vandalism. It's important to mount the solar panels above any obstacles that may cause shade. Maximum sunlight exposure is most...

How can I add a grid or generator powered battery charger to my RemotePro system with MPPT solar controller?


The following wiring diagram shows how to add an AC powered battery charger to the RemotePro system to provide supplemental charging of the batteries.

Can I lengthen the cable between the solar controller and the solar panels?


Most of the Tycon RemotePro® systems come with a 20' 12AWG cable. Sometimes a customer may want to mount the solar panels at a different location than the solar controller/batteries. This can be done as long as you understand that if you extend...

Why does the load output of my solar controller keep shutting down?


There are a couple reasons why the load output on the controller will turn off. If the batteries get too low (11V for 12V battery and 22V for 24V battery 44V for 48V Battery) the load output will turn off. This is to save the batteries from...

Where can I find a rackmount for my RPSTL/ENC-STL enclosure? Are there 2U or 4U rackmounts available for Tycon Large Enclosures?


We don't offer rackmounts, other than the built-in 1U included in the STL enclosure, but they are available in the open market.

How much sun does my RemotePro® need?


1 Peak Sun-hour = 1000 Wh/m or 1kWh/m. The Sun provides approximately 1000 Watts of power per square meter of area at Earth’s radial distance from the Sun. For every 1 hour the Sun provides that power, the Energy applied to that square meter...

Where can I find my Peak Sun Hours?


https://tyconsystems.com/calculators Follow the link next to “Average Hours of Peak Sunlight per Day” field. Enter your zip code or city state to look up average peak sun hours each month. Alternatively, NREL (National Renewable Energy Lab)...

Can I use automotive batteries for solar systems?


Automobile batteries are designed as high current starting batteries and are not designed for low current applications such as solar systems. The life of automobile batteries will be very short. We recommend using quality AGM or GEL batteries...

I have my system hooked up but I’m not getting the correct voltage out of the controller, what’s wrong with it?


Most often this might be caused by loose or incorrect connections, or the product is designed for a different application. First check the installation manual to be sure all connections are correct, and that the device is designed to supply the...

Are the solar systems shipped complete with everything I need?


Systems are shipped with everything that is needed except the mounting pole or tower and CAT5 cables (if needed to interconnect equipment). Note: For 720W and 1300W solar systems, they come with the mounting pole included.

What hardware comes in my TPSM-80x4-UNI solar mount? The hardware included in the TPSM-80x4-UNI is as follows:


This mount can support up to 4 panels and can be configured for a 2-panel and 4-panel set up.  It will come with a guide to walk you through set up, as well as the bolts, framework, hose clamps, and fasteners for the panel attachment.

How long will my battery backup power my equipment? How much autonomy should I expect?


There is a free calculator at:   https://tyconsystems.wpenginepowered.com/calculators/ You can use the online calculator or follow the guide above: To figure out how long a battery backup system will keep your equipment powered there is a...

How to calculate how much solar panels I need to support my equipment?


We have a free system requirements calculator located at:  https://tyconsystems.com/calculators/ You can use the online calculator or follow the guide below to determine solar requirements. First calculate the total watts required for your...
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