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RemotePro® and UPSPro® Battery Care


RemotePro® and UPSPro® systems are designed to maintain proper battery charge within a defined range. Our systems have protections for over-discharge of batteries but batteries also self-discharge over time, so if they are left without any...

RemotePro® and UPSPro® Troubleshooting


Minimum Equipment Needed: Good digital voltmeter which will display DC Volts for Battery Voltage. Measure battery voltage at the charger/controller System Voltage Expected Battery Voltage (charging Expected Battery Voltage (not-charging12V -...

How long will my battery backup power my equipment?


To figure out how long a battery backup system will keep your equipment powered there is a fairly simple calculation you can do: ((Battery Capacity (Ah) x Battery Voltage (12V)) x Percent Discharge (50%)) / Your Equipment Load (W). So let’s say...

Where can I find a Rack Mount extension for my UPSPro STL Enclosures?


We don't offer rackmounts, other than the 1U included in the STL enclosure, but they are available in the open market. Here is an Amazon link to an affordable Hinged Extendable Wall Mount Brackets....

How long will it take to charge my battery bank with a battery charger?


Factors that contribute to the time to recharge:</p> <ol> <li>Your load that is drawing power from the batteries< The battery capacity The amount the batteries are discharged. The amount of input power available to...

How can I add a padlock to my ENC-ST-23x14x1 enclosure?


You can add a 4.5” double hinged zinc plated safety hasp to secure the door on the Tycon ENC-ST-23x14x12 enclosure with a padlock. An example of a suitable double hinged safety hasp can be found on Amazon or your local hardware...

How can I tell if I have a bad battery?


Batteries voltage should always be higher than it's standard voltage (12, 24, 48VDC) in order for it to run equipment.  For example: 12VDC battery at float charge should be 13.5-13.8VDC.  If the battery is full charge but the voltage fails to...
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