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My Pro Weather Station was damaged during a storm. Do you sell replacement parts?


Yes, we do. Replacement parts are available for sale on our website "https://tyconsystems.com"

My WEB3 is connected to the MPPT solar controller with an RS485 serial cable but the current readings are all zero on the MPPT display and in the WEB3 MPPT page


The ground between the V- load output on the MPPT solar controller and the TPDIN-Monitor-WEB3 V- needs to be isolated for the MPPT controller to sense the currents properly. A TP-DCDC-1224 DCDC converter can be used to isolate the...

How do I upload my ProWeatherStation readings to WeatherCloud.net?


If you don’t have a Weathercloud ID and Key, open up a web browser and visit Weathercloud.net, then sign up for an account. Select add a device/ Select “Create device” and enter your station’s information. Select Fine Offset as the...

The sensor array changed on my TPW3000WC, the anemometer is now on top. Why was this changed?


We changed the location of the anemometer from the bottom to the top of the sensor array around March 2019. We did this to improve the accuracy of the wind speed measurement.

The display changed on my TP3000WC Wireless Weather Station


The original units had a display with a green backlight. We changed the display type around December 2018 to a new display with illuminated digits on a bluish background. This type of display is easier to see in all kinds of lighting conditions....

Can I shorten or extend the sensor cables?


TP3000WC: Because of the new integrated sensor design there are no wires to manage. TP2700WC: Yes, you can shorten the cables, but we recommend just using the cable ties that come with the system for proper cable management. The cables can be...

Do I need a computer to use the Pro Weather Station?


TP3000WC: The system runs on WiFi so only a wireless router is needed. A smartphone or tablet is needed for initial setup. A computer is not needed. TP2700WC: A computer is not needed to use the Pro Weather Station for monitoring weather...

Can I store data on my computer?


The TP2700WC Pro Weather Station stores 4080 data sets in its memory. The sample rate can be set by the user with 16 sec. intervals as a minimum. When memory on the device gets full, you need to download the data to the computer or else the...

How far can the controller be from the sensor array?


The Pro Weather Station has a transmit range of 300 feet but is dependent on what obstructions the signal must travel through. The more line-of-sight the path, the further you can go (Maximum of up to 300 feet)  

Can the Display Back light be programmed to stay on?


On the TP3000WC, if the display console is powered using the AC Adapter, the back light will stay on continuously. On the TP2700WC the back light is temporary. It cannot be set for full time operation.

The rain gauge is recording rain when it's not raining


This occurs when the rain gauge vibrates in high winds. Consider moving it closer to the ground and to a more stable mounting platform.

The rain gauge stopped recording rain


Open the rain gauge housing by unsnapping the cover. Check inside to make sure there is nothing obstructing the movement of the mechanism. It is common for insects to nest inside.

The remote sensor is not transmitting to the display console


Remove the batteries from the outdoor transmitter and display console. Cover the solar panel temporarily. Power up the transmitter with new batteries and uncover the solar panel. Wait 10 minutes then power up display. Do not press any...

The remote transmitter stopped working in cold weather


We recommend using only Ever-Ready Lithium batteries or equivalent AA batteries in cold temperatures.

How can I send TP2700WC WeatherSmart data to my server?


Note: This is only applicable to the TP2700WC weather stations and earlier. If you select Custom on the upload screen and put in a server address, select PHP, and select default, it will send the data to...

What is the battery life of the Solar Powered Sensor?


Typical battery life for the solar powered sensor array is 2+ years, and for controller is 1 year.

My temperature is reading too high during the day


Relocate the temperature sensor/transmitter to a shady spot or provide local shade for it.

My anemometer is freezing up during icy weather


Use an automotive lock de-icer spray. Only a couple of short sprays are required.

Can I power the display console from AC power?


The TP3000WC comes with an AC adapter to power the display console and enable a WiFi connection. The TP2700WC display console can be powered using a USB cable connected to an AC powered USB charger or with a 5V AC adapter.

My rain gauge has frozen


The rain gauge may freeze up in winter. The ice/snow will not damage the rain gauge and it will start working again after it thaws.  

Is the ProweatherStation compatible with third party software?


The TP2700WC and TP3000WC Pro Weather Station has not yet been tested with any third-party software. The TP1080WC Pro Weather Station is compatible with Cumulus Weather Software.  

Can I publish my ProWeatherStation data online?


The TP2700WC ProWeatherStation data can be published online using the WeatherSmart software. WeatherSmart allows publishing of real time data on "http://wunderground.com/" Weather Underground. The TP3000WC ProWeatherStation Display console...

Can I hook the ProWeatherStation up to a MAC?


Yes. We have software available to support PC and MAC. WeatherSmart Software for TP2700WC WeatherSmart IP Software TP3000WC Here:

Do I need to plug in the ProWeatherStation?


The TP3000WC ProWeatherStation Console can run on 3 AA batteries and the included AC adapter. To enable the Wifi functionality the unit must be plugged into the adapter. The batteries can be installed in the unit also to act as backup...

Do I need to be an engineer or technical person to install and operate the ProWeatherStation?


The ProWeatherStation is very simple to set up and operate. It comes with simple instructions to get up and run in about 30 minutes.

Can the ProWeatherStation support multiple Consoles?


The ProWeatherStation can support multiple Consoles, but only one outdoor transmitter.

How do I Clear the Rain Values on the TP2700WC Weather Station?


Press set on the display console till you enter the setup mode. Scroll to calibration settings. Scroll to rain calibration settings. First you need to set the Rain Day, Rain Week, Rain Month, Rain Year, Rain Total calibration setting all to...

Where can I find my TP2700WC WeatherSmart data file?


Weathersmart data is stored in a Microsoft Access file: The database file is stored at C:/users/public/weathersmart/easy2300.mdb You can open this file directly using Excel. MAC the Weathersmart data is stored in a SQLITE database file in...
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