Customer Credits on Account and Payment Method

The most common form of credit on a customers account is that from an RMA (Return Materials Authorization). When a customer has a credit on their account regardless of how it originated, whether that be an RMA, overpayment, or some other type of credit, they can be used towards a future order, or open invoices if they have credit terms set up with us, typically those terms are about 30-45 days. So if you have a credit on your account, that is a perfect opportunity to use it to purchase more from us with little to no extra cost to you. 

We accept several forms of payment, such as credit card, PayPal, ACH/Wire transfer, and check. We strive to give you multiple different payment options to serve you as the customer and make it a simple process, whatever that means to you. We also do our best to work with our customers to make sure they can get their products in a timely manner even with slower payment methods. As some of you may know, wire transfers and checks can take a bit of processing time. If you fall into either of those payment categories, but need your items shipped sooner, please email us at and we can do our best to work with you. 

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